Trade Up and Trade In

Jems Jewels & Gold suggest that you upgrade your jewelry as your needs and lifestyle change. Therefore, we make the following allowances on trades:

• If a customer does not wish to increase the price of the new diamond by at least twice or more, the trade-in value of the diamond may count for no more than half the purchase price of the new diamond.
• When trading in a diamond that was not purchased at Jems Jewels & Gold, your diamond will be evaluated by one of our in-store experts and a fair offer will be made. We require that the new purchase be at least twice the trade-in allowance. Again, we do not take mountings in trade.
• Any other jewelry or watches that are offered as trade against a like item or items must be evaluated by the experts at Jems Jewels & Gold as to the value and saleability of the item. Once this has been determined, an offer may or may not be made.
• Customers may trade in old gold and platinum jewelery towards a purchase of a new piece of jewelry or custom made design. The customer will receive a melt value determined by current market value.