Trade Up and Trade In

Jems Jewels & Gold suggest that you upgrade your jewelry as your needs and lifestyle change. Therefore, we make the following allowances on trades:

• When trading in a diamond that was purchased at Jems Jewels & Gold, we will allow your original purchase price on another diamond as long as the new diamond is at least twice the original cost of the first diamond. We do not take mountings in trade.
• If a customer does not wish to increase the price of the new diamond by at least twice or more, the trade-in value of the diamond may count for no more than half the purchase price of the new diamond.
• When trading in a diamond that was not purchased at Jems Jewels & Gold, your diamond will be evaluated by one of our in-store experts and a fair offer will be made. We require that the new purchase be at least twice the trade-in allowance. Again, we do not take mountings in trade.
• Any other jewelry or watches that are offered as trade against a like item or items must be evaluated by the experts at Jems Jewels & Gold as to the value and saleability of the item. Once this has been determined, an offer may or may not be made.
• Customers may trade in old gold and platinum jewelery towards a purchase of a new piece of jewelry or custom made design. The customer will receive a melt value determined by current market value.